14 years in design and product ops, shipping award-winning digital experiences.
Meta
Currently supporting design ops at Reality Labs.
Twitter Developer Platform
Building algorithmic choice.
Culture Squads. Created global program to drive DEI & cultural growth.
Launch Management of critical path to ship new features.
Rhythm & Rituals overhaul to boost productivity & morale.
👨💻 Sr. Program Manager
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Slack
Optimized product design process; lifting speed, quality, and morale.
Updated process to improve IC bandwidth, morale, and productivity
More XFN communication week on week, at a feature level, and at a strategic level
Better XFN planning with a more inclusive and known XFN quarterly planning process
👨💻 Sr. Program Manager
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Visa Infinite
Directed UX overhaul of Visa’s luxury card product.
Significant usability improvements seen in testing
Successful pilot with Chase testing new product UX
Global rollout across North and South America, Pacific and Asia
👨💻 Sr. Producer
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Specialized
Directed UX revamp of e-commerce environment.
206% increase in total sales
6% increase in conversion rate
26% decrease in bounce rate
👨💻 Sr. Producer
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Blockchain.com
Led brand strategy, positioning and messaging engagement.
Vision & mission statements crafted to clarify brand direction
User research & insights to define audience and opportunities
Creative execution of campaign to ‘cross gap’ to early majority
👨💻 Sr. Strategist
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Goldn
Led brand and product strategy. Directed UX, marketing, and product design.
Go-to-market & product strategy developed to meet user opportunity
UX & product design developed based on user research and need
Naming, branding, & marketing created to differentiate and clearly position product
👨💻 Sr. Producer
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